Refunds & cancellations

Refunds

Due to the nature of scheduled services, refunds are not granted except in the case of Isabella Goldman canceling due to illness, emergency, or other reason. In the event this happens, all parties agree to attempt to reschedule before a refund is issued. 

Cancellations

Rescheduling or cancellation requests for all scheduled individual services including remote and in person intuitive readings and career/resume crafting sessions are accepted up to 48 hours prior to the appointment date. Cancellation requests received within 48 hours, or any unattended or missed appointments forfeit the deposit. Cancellations are not accepted for any non-scheduled services such as crystal consultations or remote gridwork.